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Privacy Policy

Effective Date: March 8, 2021

Arillas Tria Car Rental, also known legally as Tria Adelphia O.E. ("us", "we", or "our"), is committed to protecting the privacy and security of your personal information. This policy outlines our practices regarding the collection, use, and disclosure of personal data when you utilize our services via our website www.arillastriacarrental.com and related services ("Services"). By accessing and using our Services, you consent to the collection and use of your information in accordance with this policy. This Privacy Policy should be read alongside our Terms and Conditions, available on our website.

Definitions

• Services: Services provided through our website operated by Arillas Tria Car Rental.

• Personal Data: Information about a living individual who can be identified from those data.

• Usage Data: Data collected automatically, generated either by the use of the Service or from the Service infrastructure itself.

• Cookies: Small pieces of data stored on your device.

Data Controller

We are the Data Controller of your Personal Data, meaning we determine the purposes and manner in which your personal information is processed.

Data Processors (Service Providers)

We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Data Collection and Use

We collect several types of information for various purposes to provide and improve our Service to you, including but not limited to your email address, name, phone number, address details, and Usage Data.

Use of Data

Arillas Tria Car Rental uses the collected data to provide and maintain our Service, notify you about changes, allow interactive features, provide customer support, gather analysis to improve our Service, monitor usage, and offer news and information about goods, services, and events we think you may find interesting.

Legal Basis for Processing

We process your Personal Data to perform a contract with you, with your consent, for our legitimate interests that do not override your rights, for payment processing purposes, and to comply with the law.

Retention of Data

We will retain your Personal Data only as long as necessary for the purposes set out in this Privacy Policy and to comply with our legal obligations.

Transfer of Data

Your information may be transferred to computers located outside your state or country where data protection laws may differ. By submitting your information, you agree to this transfer.

Security of Data

We strive to use commercially acceptable means to protect your Personal Data but cannot guarantee its absolute security.

Your Data Protection Rights Under GDPR

You have rights under the General Data Protection Regulation, including the right to access, correct, or delete your Personal Data, object to or restrict processing, and request data portability. You can withdraw consent at any time.

Service Providers

We may use Service Providers to monitor and analyze the use of our Service and to process payments.

Meta (Facebook & Instagram) Messages

When you message us on Facebook Messenger or Instagram Direct, we receive your Meta profile name and the contents of your message. We use this to reply to your inquiry and, with your permission, to keep your enquiry on file so we can help you with a car rental booking later.

To delete your message history with us, message the word DELETE in any conversation. We will remove all messages and any contact record we created from that conversation within 7 days. You can also email info@arillastriacarrental.com with the request.

We never use Messenger or Instagram message content for ad targeting. The data we receive from Meta in these conversations is processed under our existing legal basis for handling customer inquiries (legitimate interest in providing the rental service you contacted us about).

Links to Other Sites

Our Service may contain links to other sites not operated by us. We advise you to review their Privacy Policies.

Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time and will notify you of any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@arillastriacarrental.com

• Phone: +306949377203